What is your return policy?

Our mission is to make finding your perfect fit simple and enjoyable (see Sizing), but if something doesn't work out don't worry. Making a return or exchange is as seamless, smooth and comfy as our waistbands (and FREE within Canada and the United States).

See Returns and Exchanges for everything you need to know.

 

When will I get my order?

In-stock products generally ship out very quickly, same day or within 1 - 3 business days. If your order contains a pre-order item, it will ship out when all items in the order are ready.

Transit time varies by destination, and there could be unforeseeable delays. Here are typical transit times:

Canada: 1 - 5 business days

United States:  3 - 8 business days

International: 7 - 14 business days

 

Oops I made a mistake, can I change my order?

Because we ship out in-stock orders so fast, we cannot make any changes to orders once they are placed. 

If you have an order that contains a pre-order item and has not yet shipped, you may be able to make a change. Please contact us.

Do you ship to my country?

We ship to Canada, United States, Europe, Australia, New Zealand and some other countries. If your country is not available at checkout, contact us as we may be able to add it.

 

How much does shipping cost?

We offer free shipping on orders over $150 CAD. The cart must be $150 CAD before shipping and taxes, and after any discounts have been applied. Below $150 CAD, shipping is $9.99 CAD within Canada, $12.99 CAD to United States and $40 CAD internationally.


Please be aware that orders to outside of Canada or the United States (Europe in particular) will likely be charged taxes and duties upon arrival, which you are responsible for.

 

Are your leggings good for maternity?

All of our leggings are made with pregnancy, postpartum, and all the body's natural fluctuations in mind. Our Euphoria and Breeze are the leggings with the most stretch and will likely fit throughout most if not all your pregnancy. All other leggings are ideal for early pregnancy and postpartum, or you could size up to wear through most of pregnancy.

Our seamless, elastic free waistband will never dig into your belly, and the high waist provides the perfect amount of gentle support.

 

Are your leggings durable?

Although durable and pill-resistant, our Euphoria, Breeze and Cloud Nine leggings may experience some pilling in high friction areas like between the upper thighs, if rubbed continuously with a rough bag/purse, or washed with items such as rough towels. The Vitality and Empower leggings are ultra durable and will never pill.

To keep your clothes in the best condition for years to come, we recommend washing inside out in cold water and laying flat to dry (but NOT in direct sunlight). All our clothing is made in highest quality, sustainable fabric available, but this doesn't mean it's invincible and may be damaged with wear. Please take care of your Prana Vida - and yourself - because both are awesome!


Do you offer any discounts or sales? 

Make sure to sign up for our emails and/or text messages for the insider discounts and to be the first to know when something exciting is happening! Also, you can sign up for our rewards program to earn points towards coupons with every purchase, review, and on your birthday.
 

How do I order wholesale?

Wholesale purchasing is available for retailers on orders of 15 or more items. Contact us for details. 

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